Confusing Non-Verbal Signals

Use nonverbal signals that match up with your words. Nonverbal communication should reinforce what is being said, not contradict it. If you say one thing, but your body language says something else, your listener will likely feel you’re being dishonest or the emotion is not very intense for you. For example, you saying “yes” while shaking your head no. OR, smiling when you are trying to talk about something that hurts you deeply…to protect others from feeling pain. What does it feel like when you see others words contradict their body language?

-Regina Tate, LPC

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